Loading  Loading... Please wait...

Delivery & Returns

 

We take great care packaging every item to ensure safe shipment to you.

As a result of customer feedback, all orders include free economy UK shipping as standard. There is still the option to upgrade to faster shipping if required.

Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as possible, all items paid for before 3pm are dispatched on the same day, Monday to Friday.

 

 Delivery to Your Address

 Please check carefully the transit time of your chosen method of postage, there will often be more than one to choose from, typical delivery times:

 Free Delivery: 3-5 working days

 First Class Delivery: 1-2 working days

 Next Day Delivery: 1 working day (If ordered before 3pm Mon to Fri)

 

Returns

Customers can cancel their order within 30 days, the cooling off period starts the day after the goods are received. During this period you can exercise your right to cancel right to cancel in writing or in another durable medium at: MLT Trading LTD, Unit 21, Durkins Road, East Grinstead, West Sussex, RH19 2RW. In this instance the customer will bear the return postage costs.

Reasonable return postage costs will be refunded if the item is found to be faulty.
The buyer is responsible for packaging the item's in a suitable manner.
Goods are refunded within a maximum of 30 days of receipt.
Our address for returning items is:

MLT Trading LTD,
Unit 21,
Durkins Road
East Grinstead,
West Sussex,
RH19 2RW

We are unable to accept returns on used Jewellery items unless faulty. 

 

Terms and conditions

We warranty and represent that the goods are as described on our website. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help.

 


 

Newsletter